Customer Support
For Warranty & Product Support, please email us at hello@katoliving.com with the following information for the fastest processing time.
- Product Model
- Invoice #
- Description of Problem
- Photo/Video of Problem
- Contact #
Upon receiving all the above information, our Warranty & Product Support team will respond to you within 1-2 business days.
Thank you again for choosing Kato Canada and we look forward to assisting you.